Silver Level

The Silver Level of the Digital Pathway represents a significant progression from foundational capabilities established at Bronze. This level is designed to help organisations optimise their digital and cybersecurity practices, focusing on measurable outcomes, enhanced compliance, and operational excellence.

At Silver, the emphasis is on moving from basic implementation to integration, automation, and proactive management, aligning digital initiatives with strategic goals for meaningful impact.

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What You’ll Find in This Section This section provides detailed guidance for organisations aiming to achieve Silver Level certification. Explore the following subpages to understand the purpose, structure, and improvement pathways:

• Overview and Purpose: Learn the goals and benefits of achieving Silver and why it’s an important step in digital maturity.

• Assessment Guide for Silver: A breakdown of the Silver Level assessment, including scoring rules, evidence requirements, and domain-specific focuses.

• Pathway to Improvement for Silver: Detailed guidance on improvement actions tailored to assessment results.

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Why Aim for Silver? Silver Level certification demonstrates an organisation’s ability to:

• Optimise Processes: Drive operational efficiency through automation and integration.

• Achieve Measurable Outcomes: Align digital strategies with clear objectives, such as cost savings, client satisfaction, and improved workflows.

• Exceed Compliance Standards: Proactively adapt to regulatory changes and industry best practices.

• Strengthen Resilience: Build scalable, secure systems that support future growth.

The journey to Silver is an opportunity for organisations to embed digital excellence into their core operations and position themselves as leaders in their industry.

Let’s get started! Use the subpages to guide your progress and achieve success at the Silver Level.