Glossary of Key Terms and Acronyms

Glossary of Key Terms and Acronyms

This glossary provides quick definitions for key terms used throughout the SCS Knowledge Base, assessment tools, and reports.

It’s designed to help you navigate the framework more confidently — especially if you’re new to maturity models or assessment programmes.


A–Z Glossary

Action Plan

A structured set of activities based on your assessment results, used to close maturity gaps.

Assessment

A structured evaluation process based on maturity questions and evidence, used to determine current capability.

BMA (Baseline Maturity Assessment)

A lightweight, entry-level diagnostic covering all three pillars. Requires no evidence and provides guidance on where to focus.

Bronze / Silver / Gold

The three maturity levels used in SCS certification. Each represents increasing levels of structure, consistency, and embedded practice.

Capability

A business function or theme being assessed for maturity (e.g. leadership, supply chain, data security).

Certification

Formal recognition of an organisation’s maturity level, granted after moderation of a completed assessment.

Criticality Level

The importance assigned to an assessment question — Key, Moderate, or Low Priority — which determines the minimum score needed to pass.

Digital & Cyber Pillar

One of the three technical pillars, focused on digital readiness, system integration, and cybersecurity.

ESG Pillar

One of the three technical pillars, focused on environmental, social, and governance performance.

Evidence

Documents, records, or systems that support your assessment scores and demonstrate actual maturity.

Improvement Pathway

Guidance provided to help organisations move from their current maturity level to the next one.

Key / Moderate / Low-Priority Questions

Scoring categories that define how important a given question is — and what score is required to pass.

Maturity Level

The score given to a question, theme, or pillar — ranging from 0 (Not Considered) to 3 (Optimised).

Moderation

The review process applied to submitted assessments to ensure consistency and accuracy of scoring.

Pillar

One of the core focus areas in the SCS Framework: Competitiveness, ESG, or Digital & Cyber.

Practitioner

A trained professional who supports the delivery and moderation of assessments within the SCS programme.

Recommendation

Bespoke advice given at the end of your report based on assessment outcomes, designed to guide improvement.

Reassessment

The process of completing an updated assessment after a certification cycle, typically to track progress or renew recognition.

Scoring Model

The 0–3 maturity scale used across all pillars to benchmark organisational capability.

Target Score

An optional field in the assessment, used to set a future goal for improvement on a given question or theme.

Last updated

Was this helpful?