How to Navigate and Use this Resource
How to Navigate and Use this Resource
The SCS Knowledge Hub has been built to guide you through your improvement journey — step by step, and on your terms. Whether you’re preparing for assessment, exploring pillar guidance, or supporting others in your organisation, this site is designed to make your experience clear, accessible, and fully supported.
This page will help you understand how the Knowledge Base is structured, how to find what you need, and how to get help along the way.
Use It Your Way
The Knowledge Base supports you at any stage of your SCS journey — whether you’re:
Just getting started and want to understand the basics
Preparing for an assessment and need guidance
Working through improvements after certification
Supporting others in your organisation or network
You don’t have to follow a strict order — browse freely or follow the full cycle. The structure is there to guide you, but the experience is yours to shape.
How the Knowledge Base Is Structured
The content is organised into five main sections, each designed to support a specific aspect of your journey:
SCS Home – Introduction to the SCS Framework and how it works
Pillar Guidance – In-depth support for the Competitiveness, ESG, and Digital & Cyber pillars
Assessment and Tools – Practical help with Baseline Maturity and Aero Excellence assessments
SCS Directory – Lists of participants, practitioners, and solution providers
Change Log – A version history of updates to scoring models, templates, and guidance
Each pillar section follows a consistent layout, including:
An overview of the theme
Bronze, Silver, and Gold assessment guidance
Scoring and evidence expectations
Improvement planning support
Templates and supporting resources
Navigating the Platform
There are several ways to explore the Knowledge Base:
Sidebar Navigation – Use the menu on the left to move between sections and pages
Homepage Quick Links – Jump directly to key content from the main landing page
Search Bar – Enter keywords to instantly locate relevant content
Internal Links – Pages are cross-referenced to help you move between related topics and tools
Pillar Navigator – A visual entry point to each pillar section (if enabled on your site)
AI Assisted Search
The site includes a built-in AI Assistant (located in the search function at the top of the page) to help you get quick answers and find relevant content. You’ll find it in the bottom-right corner of every page.
What it can help you do:
Explain terms like “Bronze maturity” or “evidence expectations”
Point you to the right tools, templates, or sections
Clarify what specific resources are for
What it won’t do:
Score or review your assessment
Give personalised improvement advice
Replace a practitioner or ADS contact
Use it for fast, contextual help — especially if you’re new to the framework or unsure where to look.
Staying Updated
To ensure you’re always working with the latest guidance:
Visit the Version History page for all recent updates
Look for “new” flags on refreshed tools or key documents
Contact your assigned practitioner or ADS lead if anything is unclear
Additional Support
If you need further help:
Use the AI Assisted Search for simple guidance and definitions
Visit the Support & Contact page for escalation routes
Speak directly to your assigned practitioner or programme coordinator
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